Professional, Friendly Service for Your Peace of Mind

CALL US: 613-345-3032

Unit 16 1275 Kensington Pkwy, Brockville, ON 

Submit a Claim

J B Kelly Insurance Broker Ltd understands how upsetting it can be when a claim occurs. We want to make the claims process as smooth as possible for you. Follow these steps to ensure your claim is accurate:

  • Step 1: Verify that everyone is safe. Check for injuries, and dial 911 when in doubt.
  • Step 2: Do not discuss the incident with other parties. Limit your discussion of the incident to the police and your insurance agent. Do not admit fault.
  • Step 3: Write down contact information for all parties involved. Include names, phone numbers and insurance information. In addition to contact information, write down details about the incident. 
  • Step 4: If your phone has a built-in camera, take pictures to preserve the scene for later review.

Above all, don’t admit fault in a collision or liability situation. It will be up to the adjusters to determine who was to blame.

Call our office at 613-345-3032 during office hours to speak to a broker about what has happened. For after-hours emergency claims, call 1-800-722-9556.


J B Kelly Insurance Broker Ltd

Unit 16 1275 Kensington Pkwy

Brockville, ON Canada

Phone: 613-345-3032

Fax: 613-345-3743



Sunday Closed

Monday - Friday 09:00 AM - 05:00 PM

Saturday Closed


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