Submit a Claim
J B Kelly Insurance Broker Ltd understands how upsetting it can be when a claim occurs. We want to make the claims process as smooth as possible for you. Follow these steps to ensure your claim is accurate:
- Step 1: Verify that everyone is safe. Check for injuries, and dial 911 when in doubt.
- Step 2: Do not discuss the incident with other parties. Limit your discussion of the incident to the police and your insurance agent. Do not admit fault.
- Step 3: Write down contact information for all parties involved. Include names, phone numbers and insurance information. In addition to contact information, write down details about the incident.
- Step 4: If your phone has a built-in camera, take pictures to preserve the scene for later review.
Above all, don’t admit fault in a collision or liability situation. It will be up to the adjusters to determine who was to blame.
Call our office at 613-345-3032
during office hours to speak to a broker about what has happened. For after-hours emergency claims, call 1-800-722-9556